TERMS & CONDITIONS
Our aim is to give you the Facebook support you need in the simplest form that works for you.
Communication along the way is key, so it is important we share an understanding about how we will work together.
By accepting these terms you agree to work us in this manner.
PAYMENT TERMS
The first payment must be made before work can commence. Any delay in payment will then delay the start of any previously agreed start date.
Paid in full products and services, All sessions/payments are non-refundable, this includes cancellations. By agreeing to these terms, you understand that payments made are not refundable. Services are considered rendered at the time of payment.
Payment plans for on-going services If you decide to take up the offer of a payment plan you will be paying over the specified period for the entire duration of the product. It is important that you understand that the entire amount will be due whether you decide to continue with the product at any point or not. Once a payment is missed, the entire amount for the specified duration becomes due immediately.
COMMUNICATION
When the client agrees a structure for the number of hours either per day or as a package deal these will be as agreed in advance on the invoice but if additional hours are needed we will communicate that to you before continuing so you are aware of the cost implications. We will use our discretion about when those hours are used in the day as some days there will be a shortfall and then a catch up or carry over to the next day. At the start of a challenge when we are scheduling or accepting members into the group, these are times that need more work so we will adjust accordingly.
MISUNDERSTANDINGS
If we do or say anything that upsets you please do let us know. We want to provide
you with the support you need and believe that honesty and trust is crucial. We want this to be an open and safe place for us to communicate with confidence.
GUARANTEES
We will always have your best interests at heart and we will never knowingly make any recommendation that would damage your business. We do reserve the right to refuse or cancel your order at any time.
CONFIDENTIALITY
We recognize that in the course of our work together we may discuss all manner of information pertaining to your business. We will not at any time, either directly or indirectly use any such information for our own benefit or disclose it to a third party.
This includes your passwords and facebook access.
ERRORS OR INACCURACIES We are constantly updating our offerings of products and services on our site. The products or services available on our site may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the site and in our advertising on other web sites. You expressly agree that any such offer of a product or service does not constitute a legal offer capable of attracting legal consequences.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice. Section “Availability, Errors and Inaccuracies” is without prejudice to existing statutory rights.
INTELLECTUAL PROPERTY You acknowledge and agree that all content and materials made available for use is your own and we will respect that. However we may make slight adjustments for posts to be relevant and where possible if these are substantial we will check in first. Except as expressly authorized by your company, we agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works from such materials or content.
This agreement supersedes any prior written or oral representations.
LIMITATION OF LIABILITY In no event shall the Company, nor its employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorised access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
DISCLAIMER Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
The Company its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.
SEVERANCE Should a court of Law or authority with jurisdiction, find any parts of this Agreement to be invalid, illegal or unenforceable, then this section or sections to the extent required is deemed not to form part of the said Agreement. Should this occur, the validity of the remaining parts of the Agreement shall not be affected. In the case that a section or sections of the Agreement are found to be invalid, illegal or unenforceable the provision shall apply with any modification the Company deems necessary to ensure that it is valid, legal and enforceable.
EXCLUSIONS Without limiting the generality of the foregoing and notwithstanding any other provision of these terms, under no circumstances will the Company ever be liable to you or any other person for any indirect, incidental, consequential, special, punitive or exemplary loss or damage arising from, connected with, or relating to your use of the Service, these Terms, the subject matter of these Terms, the termination of these Terms or otherwise, including but not limited to personal injury, loss of data, business, markets, savings, income, profits, use, production, reputation or goodwill, anticipated or otherwise, or economic loss, under any theory of liability (whether in contract, tort, strict liability or any other theory or law or equity), regardless of any negligence or other fault or wrongdoing (including without limitation gross negligence and fundamental breach) by the Company or any person for whom the Company is responsible, and even if the Company has been advised of the possibility of such loss or damage being incurred.
GOVERNING LAW These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have between us regarding the Service.
CHANGES We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 14 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at the Company’s sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the service.
I have read and agree to the points above and will honour them during our relationship.